**Privacy Policy for Hizego App**
**Effective Date: 01 January 2024**
Welcome to Hizego, your trusted food delivery app. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using Hizego, you agree to the practices described in this policy.
**1. Information We Collect**
**a. Personal Information:**
When you register for an account, place an order, or interact with our app, we may collect personal information such as:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (credit card details, billing address)
**b. Usage Data:**
We automatically collect information about your interactions with the app, including:
- IP address
- Device information (device type, operating system, unique device identifiers)
- App usage data (pages viewed, features accessed, order history)
- Location data (to facilitate accurate deliveries)
**c. Cookies and Tracking Technologies:**
We use cookies, web beacons, and similar technologies to collect information about your use of our app and to enhance your user experience. You can control cookies through your browser settings.
**2. How We Use Your Information**
We use the collected information for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders, promotions, and updates
- Improving and personalizing your app experience
- Analyzing usage patterns to enhance our services
- Ensuring the security and integrity of our systems
- Complying with legal obligations
**3. Sharing Your Information**
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- **Service Providers:** Trusted third parties who assist us in operating our app, processing payments, and delivering orders.
- **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- **Legal Requirements:** If required by law or in response to valid legal requests, we may disclose your information to government authorities or other third parties.
**4. Data Security**
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
**5. Your Rights**
You have the right to:
- Access and review your personal information
- Update or correct inaccuracies in your information
- Request the deletion of your personal data
- Object to or restrict the processing of your data
- Withdraw your consent at any time (this will not affect the lawfulness of processing based on consent before its withdrawal)
To exercise these rights, please contact us at [insert contact email].
**6. Account Deletion Policy**
If you wish to delete your Hizego account, you may do so at any time. Deleting your account will remove your profile and personal information from our active databases. To delete your account, please follow these steps:
1. Go to the account settings within the Hizego app.
2. Select the option to delete your account.
3. Follow the on-screen instructions to confirm your decision.
Alternatively, you can contact our customer support team at [insert contact email] to request account deletion. Please note that some information may be retained for legal or operational reasons, such as transaction history or data required for auditing purposes.
**7. Children's Privacy**
Hizego is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
**8. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.
**9. Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hizego
Email: care@hizego.com
Address: 253/A, Kakkad, Piravom, Ernakulam, Kerala-686664
By using the Hizego app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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This privacy policy ensures that users are informed about how their data is collected, used, and protected, in compliance with the requirements for the Google Play Console and Apple Developer account, including a clear account deletion policy.
